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By John W. Jones, Brian Steffy, Douglas Bray

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In the example mentioned about the organization that had pervasive practices regarding the quality of work life, all of the policies and practices combine to yield the family feeling. An example of how a policy decision by management can have pervasive influences on workers' lives and organizational functioning concerns the implementation of new technology. Organizations always implement new technology, but the managers who cause this to happen can frequently ignore the human consequences of these technological changes.

In contrast, it is largely agreed now that leadership is highly situational in nature. This means that a given person may be a leader in one situation but not in another. The example frequently used is Winston Churchill who, both before and after World War II, was not considered much of a leader, but during the war he was the acknowledged leader. What is critical to note is that the war made Churchill, not others, leader. Obviously it is what was in Churchill as a person and what was in the war as a situation that yielded Churchill the leader.

Outplacement Counseling for the Terminated Manager Robert J. Lee 489 51. Trainee Characteristics and Training Effectiveness Raymond A. Noe 509 52. Program Evaluation for Training Ross E. Azevedo 520 VII. Optimizing the Organization 533 53. A Psychological Theory of Work Adjustment René V. Dawis 535 54. Organizational Climate and Culture: The Psychology of the Workplace Benjamin Schneider and Sarah Gunnarson 542 55. Understanding and Improving Work Climates Rudolf H. Moos and Andrew G. Billings 552 56.

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